Your contract will be with Dream Jordan Company, it's an authorized travel agent in Jordan (No: 55727) also it's a member of:

A. Jordan Society of Tourism & Travel Agents (JSTA)
B. International association ASTA

A. Complete your inquiry and send it to us.
(We recommend you to have a look through our package on our website first).

B. Our team will send you a suggested proposal in accordance to your request as soon as possible and stay in touch with you to modify the itinerary according to your needs and desire.

C. After you verify and finalize all the details concerning the reservation, you will confirm that we book the services agreed upon.

D. You will be required to make a deposit (30%) of the total amount, and the remaining amount upon your arrival at the airport.
(Bank transfers should be free of any transfer fees)

E. For further clarification, you can call our team at any time.

Traveling in groups: You should make a deposit to confirm your reservation, and the remaining amount needs to be paid within 30 days before your arrival date. Alternately you can pay the remaining amount on arrival at the airport.
If the booking is made within 30 days of arrival, payment must be paid in full over a single installment

There are two methods available:

A. By sending us a photo of both sides of your visa or master cards, a valid passport pic of the credit card holder, and an authorization letter to collect the amount of your trip.

B. By sending a wire transfer to our bank account.

Account Name: Dream Jordan for Travel and Tourism Company
Bank Name: Al Etihad
Branch: Khelda

(US Dollar)
Acc. No: 0390230743515101
Swift Code: UBSIJOAXXXX
IBAN: JO08UBSI1270000390230743515101

(Euro)
Acc. No: 0392330743515101
Swift Code: UBSIJOAXXXX
IBAN: JO83UBSI1270000392330743515101

(JOD)
Acc. No: 0390130743515101
Swift Code: UBSIJOAXXXX
IBAN: JO46UBSI1270000390130743515101

Please see the below if you must cancel your trip to Jordan for any reason. Cancellations are to be in writing (you must send an email to our company).

Cancellation Policy:

A: Over 30 days from date of arrival
Cancellation fees: 5% of the total trip cost will apply

B: 29 - 15 days from date of arrival
Cancellation fees: 30% of the total trip cost will apply

C: 14 - 7 days from date of arrival
Cancellation fees: 75% of the total trip cost will apply

D: Within 6 days from date of arrival
No Refund

Please note that all cancellations fees must be sent to the local agency

If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim your cancellation charges through your insurer. Note: in the case of refund, you have to deduct 6% of the banking transactions

Our responsibility is only to serve as we agreed. Dream Jordan is not responsible for the following:

• Loss of personal effects (passport, tickets, luggage, phones, laptops, etc.)
• Damage to any personal effects (As the previous point)
• Accidents
• Injuries
• Death
• Risks concerning from air, sea or land
• Diseases
• Fires
• Natural disasters
• Theft

We advise you to purchase proper travel insurance to cover all the above when buying your airline ticket.

Clients would receive all contact details of the Dream Jordan team prior to arriving at the destination, if you are not satisfied with certain services, please contact us directly or through your guide/driver to attend to your request as soon as possible.

We would like to inform you that Dream Jordan is not responsible for any claim after your departure.